INFORMACION IMPORTANTE: COVID-192020-09-23T13:11:06+00:00

IMPORTANT INFORMATION: COVID-19

We continue to take care of our guests as they are our priority.

At the Petit Miramar Hotel we like to take care of our guests and we always think of the best for them. We want you to feel at home and that is why, now more than ever, health is the most important thing.

We have implemented protocols that include the redesign of the cleaning and hygiene processes in order to protect, care for and guarantee the safety of everyone, both customers and workers. This rigorous and exhaustive protocol has earned the certification of the Institute for Spanish Tourism Quality.

  • We have increased the amount of disinfection in the rooms and the frequency of cleaning in common areas (including doorknobs, elevator buttons and any other common-use surface).

  • All room keys will be disinfected before use.

  • Use of viricidal disinfectants for cleaning all surfaces.

  • Room ventilation will be maximized.

  • The rotation of the rooms will be increased so that 3 days pass between the stay of one client and another.

  • Cleaning and maintenance services will be carried out with individual protection equipment (mask and gloves) and always when the client is out of the room.

  • Decorative objects and stationery in the rooms will be eliminated as much as possible.

  • All blankets and pillows in the cabinets will be stored in protection bags.

  • The Buffet Breakfast has been changed to an “à la carte” Breakfast served at the table.

  • Hydroalcoholic gel will be available in all common areas (entrance, reception, waiting areas, elevator entrance, dining room, terrace …)

  • Modification of the Reception with protection screens and signaling to guarantee the safety distance.

  • The capacity of all common areas has been reduced, indicating it properly.

  • Gloves, masks and thermometer at the client’s disposal, upon request.

  • High temperature machine washing of all bedding, glassware and dinnerware.

  • All cleaning products comply with the health guarantees against the virus and have a health registry.

  • The use of electronic means is recommended to make any payment, in order to minimize contact.

  • Systems for Express check-in and check-out are being implemented and will be available within 1 year. Meanwhile, the possibility of requesting invoices and making the payment through the online platform is offered.

  • Our team receives continuous training & update to apply the security measures.

  • For the realization of events and catering service, the distancing and protection measures of the attendees will be respected at all times, as well as the special measures stipulated by the health authorities.

What happens if the Hotel stays closed?2020-09-21T14:19:31+00:00

You can request a refund of your reservation deposit or a VOUCHER to use until December 2021.

What happens if the Hotel is open, but I cannot make my trip due to force majeure?2020-09-21T14:19:35+00:00

Don’t worry, we are here to help you. Contact us via email at reservas@petitmiramar.com so that we can review your reservation. We are aware that this is an extraordinary situation and that there are external causes that may affect your travel plans, so the Hotel makes an effort to be flexible in the applied conditions.

Is it safe to stay at the Hotel Miramar?2020-09-21T14:19:40+00:00

We have reinforced the cleaning and disinfection protocols in our rooms and common areas, in accordance with the recommendations of the health authorities and international organizations. In addition, we have applied a series of contagion prevention measures after an exhaustive assessment of the risks and reformulation of our services. Our team and all our suppliers are aware of these measures and are involved in ensuring the health security.

These adopted protocols and measures have been certified by the Institute for Spanish Tourist Quality.

Can I make my reservation now and cancel later free of charge?2020-09-21T14:19:45+00:00

Yes! You have the special web rate available on our page www.petitmiramar.com or make your reservation directly at the Hotel requesting these conditions (email info@petitmiramar.com, reservas@petitmiramar.com or by phone – Whatsapp +34 963715142)

New Reservations

In addition to all the taken measures to guarantee maximum health security, we have made our cancellation policies more flexible so that you can make your travel plans with absolute peace of mind.

With our special web rate you can cancel free of charge until the day before of arrival so that, if you are unable to travel, you can cancel for free. Remember that you must notify the Hotel within the established period.

To access these conditions, simply select the free cancellation rate available in the purchase process.

Confirmed Reservations

(Hotel website www.petitmiramar.com, email info@petitmiramar.com reservas@petitmiramar.com or phone – Whatsapp +34 963715142)

In the event that the Hotel remains CLOSED or that you are unable to make your trip due to justified FORCE MAJEURE reasons, you can choose two options, regardless of the rate or type of reservation you will make, refundable or non-refundable.

Option A: Keep your reservation deposit until December 31, 2021.
How do you have to do it? Send a message to reservas@petitmiramar.com with your reservation information and indicating the new dates of your reservation, if you have decided on other specific dates, or a BONUS if you have not decided the dates.

Option B: Only in case the Hotel remains closed, you are affected by the Covid-19 disease or the state of sanitary alert or confinement has been decreed, can you receive a full refund. To do this, send an email to reservas@petitmiramar.com with the details of your reservation justifying the reasons of your request. Remember that these requests will be managed by entry date. You will receive a reply as soon as possible.

If you have a reservation made through a third party, please contact them directly so they can help you.

Our groups and events team will take care of these reservations. If you need urgent assistance, please contact the hotel or the person who confirmed your reservation.

What happens if the Hotel stays closed?2020-09-21T14:19:31+00:00

You can request a refund of your reservation deposit or a VOUCHER to use until December 2021.

What happens if the Hotel is open, but I cannot make my trip due to force majeure?2020-09-21T14:19:35+00:00

Don’t worry, we are here to help you. Contact us via email at reservas@petitmiramar.com so that we can review your reservation. We are aware that this is an extraordinary situation and that there are external causes that may affect your travel plans, so the Hotel makes an effort to be flexible in the applied conditions.

Is it safe to stay at the Hotel Miramar?2020-09-21T14:19:40+00:00

We have reinforced the cleaning and disinfection protocols in our rooms and common areas, in accordance with the recommendations of the health authorities and international organizations. In addition, we have applied a series of contagion prevention measures after an exhaustive assessment of the risks and reformulation of our services. Our team and all our suppliers are aware of these measures and are involved in ensuring the health security.

These adopted protocols and measures have been certified by the Institute for Spanish Tourist Quality.

Can I make my reservation now and cancel later free of charge?2020-09-21T14:19:45+00:00

Yes! You have the special web rate available on our page www.petitmiramar.com or make your reservation directly at the Hotel requesting these conditions (email info@petitmiramar.com, reservas@petitmiramar.com or by phone – Whatsapp +34 963715142)